Nexus IT Services, LLC ("Nexus IT Services," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or engage our services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use our website or services.
We collect information you voluntarily provide when you interact with us, including when you:
This information may include your name, email address, phone number, mailing address, business name, and any details you share regarding your technology needs or support issues.
When you visit our website, we may automatically collect certain technical information, including:
This information is collected through standard server logs and, where applicable, cookies or similar tracking technologies.
We may receive limited information about you from third-party sources such as referral partners or when you connect with us through social media platforms including LinkedIn, Facebook, or Google Business. We do not purchase personal data from data brokers.
We use the information we collect for the following purposes:
We do not use your personal information for automated decision-making or profiling purposes.
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
We may share your information with trusted third-party vendors who assist us in operating our business, such as email delivery providers, cloud storage services, accounting software, and payment processors. These vendors are contractually obligated to use your information only as directed by us and in accordance with this policy.
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event that Nexus IT Services, LLC is acquired, merged, or undergoes a significant business transfer, your information may be transferred as part of that transaction. We will notify you of any such change and your rights under this policy.
We take the security of your personal information seriously. We implement industry-standard administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:
No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.
We retain your personal information for as long as is necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. For active clients, we retain service records for a minimum of seven years in accordance with standard business and tax recordkeeping requirements. Contact form submissions and general inquiries are retained for a period of two years. You may request deletion of your information at any time, subject to our legal obligations to retain certain records.
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files placed on your device that help us remember your preferences and understand how visitors use our site. We use the following types of cookies:
You may configure your browser to refuse cookies or to alert you when cookies are being sent. Note that some features of our website may not function properly if cookies are disabled.
Our contact form uses Cloudflare Turnstile, a privacy-preserving security service, to protect against spam and automated submissions. Cloudflare Turnstile operates without tracking cookies or behavioral profiling. For more information, see Cloudflare's Privacy Policy.
Our website may contain links to third-party websites, social media profiles, and service providers. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any personal information.
Third-party services we use may include:
Depending on your location, you may have certain rights regarding your personal information, including:
To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete that information.
Nexus IT Services, LLC is a New Mexico limited liability company operating under New Mexico state law. We comply with applicable New Mexico privacy and data protection regulations. If you are a New Mexico resident and have questions or concerns about how your information is handled, you may contact the New Mexico Attorney General's Office or contact us directly.
We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Nexus IT Services, LLC
Hobbs, New Mexico 88240
Phone: (575) 263-6855
Email: [email protected]